Gentle Family Dentistry at 2735 Westinghouse Road in Horseheads, New York

Customer Reviews about Gentle Family Dentistry

• ✪ ✪ ✪ ✪ ✪
  As an existing patient, I made an appointment to deal with a filling problem here and specifically asked to make sure there would be adequate time to fix it. I had to wait a 2-3 weeks to get that appointment even though they knew the tooth was bothering me. The appointment was later in the afternoon. I had to leave work early (missing over 3 hours work) to get there. Then when I arrived, the dentist was running late and I ended up waiting close to an hour in the waiting room. But then when I did finally see him, he pretty much did nothing and made no attempt to work on my tooth. Rather, he dragged out the process of taking an x-ray (it took 25 minutes vs. 5-10 min elsewhere) Then he tells me I had to come back another time to have him fix the tooth. It was still 15 minutes prior to close of their regular hours. Still, this guy couldn't be bothered and not one apology was given for his being so late; nor did he acknowledge that the reason he couldn't do the "scheduled" work was his fault. Needless to say, this was the last time I went there. I got in to see a real dentist that I had no history with sooner than I would have for a second appointment here. The dentist office that I changed to was so much better and I'm so glad I left. Unlike the poor service at Gentle Family Dentistry I can count on assistance when I need it. Notice that this office advertises all the time but you almost never see that with other dentists. I believe this is because few people stay or are willing to put up with the lousy service. A good dentists who has practiced over 10 years doesn't have to advertise.
  June 18, 2017

  by Ariel Morrison

Opening hours Open now

Today: 08:00 am — 05:00 pm

Photo gallery of Gentle Family Dentistry

About Gentle Family Dentistry in Horseheads