Ridge Road Dental Care at 18 Ridge Road A in Horseheads, New York

Customer Reviews about Ridge Road Dental Care

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  I had a cleaning which was fine. The wait was a little long and I kept checking to see if they had forgotten about me. The Dr. was very short with me and not very friendly but gave me brief quickened report and left. I had to cancel my second visit for an emergency, first time cancelling, and they wanted to charge even more than what was written in their contract. I had decided not to return to them but then they waived the fee and I rescheduled. Second visit, I had to wait again but for less time, maybe 15mins this time, but the dentist filed my teeth down (correcting a filling he'd put in) without numbing me and kept going when I told him it hurt. No apology from him and no sympathy shown. For that, I will not be returning to that facility.
  September 14, 2017

  by mufaro moyo
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  I called with tooth pain to become a new patient. I told them I'd like them to extract the tooth because I'm in pain. During the appointment, their xray device was too big for my jaw and cut into my mouth. Then they referred me elsewhere for a root canal, after I said I'd like the tooth removed. Where they referred me, does not do extractions at all, nor do they accept my insurance. I found someone who does, who is closer to my home, but when I called Ridge Road Dental Care, to ask them to fax a referral for me so I can get my tooth looked at by someone who accepts my insurance they said "he refuses to anyone outside of their suggested oral surgeons" They were nice to me in person, but as soon as I needed them to help me, they refused, regardless of the pain I was in. I feel as though they cared enough to bill my insurance and anything after that, and I'm on my own.
  March 24, 2017

  by Sarah Flenders

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About Ridge Road Dental Care in Horseheads